FAQ – Frequently Asked Questions
1. What services does Alloy Craft offer?
We specialize in custom metalwork, including railings, furniture, retail fixtures, and decorative items. We also offer metal finishing, design, installation, and maintenance services.
2. Do you create unique designs?
Yes, we create custom designs tailored to your needs and preferences, ensuring they fully align with your vision.
3. What materials do you work with?
We use high-quality materials such as stainless steel, aluminum, copper, bronze, and more. If you have specific material requirements, let us know.
4. Can I see a preliminary design before production?
Absolutely! We provide 3D modeling and technical drawings so you can visualize your project before production begins.
5. Do you provide installation services?
Yes, we offer professional installation services to ensure your products are securely and accurately fitted.
6. What is the turnaround time for orders?
Turnaround times depend on the complexity of the project. Smaller items can be completed in 1–2 weeks, while larger, more intricate designs may take 4–6 weeks. Contact us for a detailed timeline.
7. Do you offer delivery?
Yes, we provide delivery services to ensure your products arrive safely and in perfect condition.
8. What if my product needs repair or maintenance?
We offer post-warranty services, including repairs, refinishing, and upgrades, to keep your metalwork in excellent condition.

